We guarantee to refund any item you are not completely happy with.
Please return items in a saleable, unworn and undamaged condition, in its original packaging within 14 days of receipt.
Refunds will be credited to your original method of payment. Please allow up to 28 days for your refund to be processed from the day you return the products. Please also note that items must be returned with all bar-code tags and labels intact.
To return your goods, please contact ZUT London at firstname.lastname@example.org for courier return shipping labels. Please provide a tracking reference for your return. Refunds can only be carried out if you return your order to ZUT London at the provided returns address.
All our items are inspected before dispatch, however should you receive a faulty or incorrect item please contact us on the contact tab. All items are checked when returned and if we find that your item is faulty then we will not refund you the full cost.
If you have any concerns with returning your items please Contact Us quoting your returns number, order number, name, items you wish to return and reason for return.